OS-Level PIP

OS-level PIP is the operating system's own picture-in-picture: playback continues even after the viewer leaves your app for another one.

How does it differ from in-app PIP?

In-app PIP keeps the small window inside your app; OS-level PIP keeps playing after the viewer goes to the home screen or another app. Viewing survives further — but the window is drawn and controlled by the operating system, not by you.

What is it worth in commerce?

The broadcast stays alive while the viewer checks a message or completes authentication in a banking app. In checkout flows that require a brief hop to another app, it measurably reduces abandonment.

What are the constraints?

Outside your app, chat, product cards, and coupons can't be operated, and the OS largely decides the window's size and position. Support varies by OS version and device, so design what unsupported devices see as well.

Frequently Asked Questions

Q. Does it behave the same on iOS and Android?
The concept matches; supported versions, window behavior, and the way users return differ. Verify on real devices on both platforms.

Q. Can a purchase continue from OS-level PIP?
It resumes after the viewer taps back into the app. What matters is whether returning restores the broadcast and product card as they were — dropping them at the start of the flow is where abandonment happens.

Q. How should viewing metrics count it?
Decide whether OS-level playback counts as viewing. The screen may not be visible at all, so recording it separately from normal viewing keeps metrics like completion rate honest.

Related terms

Last updated

Shoplive symbol mark
English

Singapore Headquarters

111 Somerset Road, #06-01S, 111 Somerset, Singapore 238164

Seoul Office

4F, 415, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea

Vancouver Office

Suite 900, 2025 Willingdon Avenue, Burnaby, BC V5C 0J3, Canada

California Office

95 Third Street 2nd Floor. San Fransisco, CA 94103 USA

© Shoplive Pte. Ltd. All rights reserved.
Shoplive symbol mark
English

Singapore Headquarters

111 Somerset Road, #06-01S, 111 Somerset, Singapore 238164

Seoul Office

4F, 415, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea

Vancouver Office

Suite 900, 2025 Willingdon Avenue, Burnaby, BC V5C 0J3, Canada

California Office

95 Third Street 2nd Floor. San Fransisco, CA 94103 USA

© Shoplive Pte. Ltd. All rights reserved.
Shoplive symbol mark
English

Singapore Headquarters

111 Somerset Road, #06-01S, 111 Somerset, Singapore 238164

Seoul Office

4F, 415, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea

Vancouver Office

Suite 900, 2025 Willingdon Avenue, Burnaby, BC V5C 0J3, Canada

California Office

95 Third Street 2nd Floor. San Fransisco, CA 94103 USA

© Shoplive Pte. Ltd. All rights reserved.