Live Shopping Conversion Rate

Live shopping conversion rate is the share of viewers who bought, and because its denominator differs from a product page's, it only compares against itself.

What goes in the denominator?

Total viewers, unique visitors, or people who saw a product card — the choice changes the number substantially. Decide in advance whether someone who left after a few seconds counts as a viewer. If the definition differs inside the team, comparing broadcasts is meaningless.

Why read it differently from standard conversion?

A product page receives people who already intend to buy; a live stream also receives people still discovering. In exchange, questions get answered on the spot, so the same product usually converts at a higher rate. Rather than ranking the two numbers, watch each one's trend.

Frequently Asked Questions

Q. Do purchases after the stream count?
Including them is closer to real contribution. Fix how many days you count, and record in-stream and post-stream conversion separately.

Q. Can conversion be low while revenue is strong?
Yes. A large audience dilutes the rate while total transaction value rises. Read it with average order value so the conclusion doesn't drift.

Q. Can you compare shows that featured different products?
Group by product type first. Put a high-ticket show and a household-staples show in the same table and you can't tell whether the gap came from the products or the broadcast.

Related terms

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Shoplive symbol mark
English

Singapore Headquarters

111 Somerset Road, #06-01S, 111 Somerset, Singapore 238164

Seoul Office

4F, 415, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea

Vancouver Office

Suite 900, 2025 Willingdon Avenue, Burnaby, BC V5C 0J3, Canada

California Office

95 Third Street 2nd Floor. San Fransisco, CA 94103 USA

© Shoplive Pte. Ltd. All rights reserved.
Shoplive symbol mark
English

Singapore Headquarters

111 Somerset Road, #06-01S, 111 Somerset, Singapore 238164

Seoul Office

4F, 415, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea

Vancouver Office

Suite 900, 2025 Willingdon Avenue, Burnaby, BC V5C 0J3, Canada

California Office

95 Third Street 2nd Floor. San Fransisco, CA 94103 USA

© Shoplive Pte. Ltd. All rights reserved.