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Insight

Instagram Live Ads: 9 Steps to Reach New Buyers

Cover image with the Instagram logo, the text "Live Video Ads: A 9-Step Setup to Bring In New Customers," three phones showing live ads in Instagram Feed, Stories and Reels, and the Shoplive logo

Words by

Joy

Edited by

Lucid

๐Ÿ’กKey takeaways

  • Launched in Korea on September 30, Instagram Live ads run a stream that's on air as an ad, so people who don't follow you can see it too.

  • In Meta's research, businesses using the ads had about 24x more live viewers than those that didn't. Send those new viewers to a live show on your own online store, and the purchases and customer data stay with your brand.

  • Setup takes 9 steps in Ads Manager. Schedule the ad before the show, and match the ad schedule exactly to your stream time.

If your brand runs live commerce shows on a regular schedule, you've probably hit this wall. The show is well prepared, but the people who tune in are the same followers as always. Loyal regulars are a good sign. To grow sales, though, you need people who've never seen your brand to join the stream.

On September 30, 2026, Meta officially launched Instagram Live ads in Korea. They take a live stream that's on air right now and run it as an ad, so it shows up in the Feed, Stories and Reels of people who don't follow you. This guide covers what the ads are, why they matter for brands that go live, how to pair them with Shoplive live shows on your own online store, and the 9-step Ads Manager setup with real screenshots.

What Are Instagram Live Ads?

They're a Meta ad product that uses an Instagram live stream in progress as the ad creative. The ad appears with a 'Watch live video' button, and one tap takes viewers straight into the stream.

Until now, Instagram Live notifications mostly went to followers. With live ads switched on, the stream also reaches people Meta thinks are likely to buy. The ads run in three places, and each one displays a little differently.

Cover of Meta's guidebook showing live streams running as ads in Instagram Feed, Stories and Reels, each screen with a LIVE badge and a Watch live video button.

Source: Meta, "Instagram Live Video Ads" guidebook

Placement

How it displays

Stories

Plays the live stream for up to 15 seconds

Feed and Reels

Keeps playing until the user scrolls past

Five features stand out for brands.

  • Wider reach: Your stream reaches people with high purchase intent who wouldn't have watched without the ad.

  • No extra creative: The live stream is the ad, so there's no need to make separate images or videos.

  • Links to product pages: You can add external links, such as your website, to the live screen.

  • Scheduling ahead: Schedule the ad before the show and it can get approved in advance.

  • Budget per show: You set a separate budget for each show. Spend more on a big launch and less on a small one, so there's no need to commit a large budget up front.

Pricing works the same as regular Meta ads, and there's no extra fee on sales or transactions during the live. For a big show, you can also run 'reminder ads' to collect sign-ups for a go-live notification ahead of time.

Why Is This a Big Deal for Brands That Go Live?

Because your audience is no longer limited to your followers. Live sales come down to how many people join the stream and what share of them buy (your conversion rate). Without ads, conversion rate was really the only lever you could pull. Live ads work on the other side of the equation: they directly grow the number of people who show up.

Meta shared its own research alongside the Korean launch.

Metric

Meta's findings

Live viewers

About 24x (businesses that spent $100 or more vs. businesses not using the ads)

Purchases

Up 17.1% (based on 25 measurement studies)

ROAS (return on ad spend)

2.7x (Meta data)

Note the $100 benchmark. It's a small enough amount to test once or twice without a big budget. Before the official Korean launch, Dyson and Qoo10 Japan ran early tests. Keep in mind these are Meta's own numbers, and the research method hasn't been shared in detail. The most reliable way to see what the ads do for your brand is to try them on your first one or two shows.

How Did Early Adopters Do?

Meta's guidebook features two overseas brands that tried the ads early.

voilร .id case study page: 45x ROAS, 2x in-session conversion value and 3.5 million total views, with an interview noting live viewers went from under 100 to over 9,000 during the campaign.

voilร .id is a luxury e-commerce company in Indonesia and the first in the country to use these ads. It targeted broadly to pull in viewers, then sent them straight to its own website through a button on the live screen. Live viewership, usually under 100, passed 9,000 at the height of the campaign. That's more than 90 times as many people in the stream.

BESSIE'U case study page: 3x GMV, 400% higher engagement and 6x new customer acquisition vs. the average of streams without Instagram Live ads, with a director interview noting 5x the usual comments and NT$70 million in GMV from a single stream.

BESSIE'U is a Taiwanese brand that worked with a live commerce platform partner and added Instagram Live ads on top of its existing Facebook live ads. Compared with the average of its streams without the ads, new customer acquisition grew 6x. Comments ran 5x higher than usual, and a single stream hit NT$70 million in GMV. It streamed on a live commerce platform and used Meta ads to bring people in, a setup that closely mirrors what works well for Shoplive customers.

Brand

voilร .id

BESSIE'U

Profile

Indonesian luxury e-commerce

Taiwanese brand

Viewers

Under 100 โ†’ 9,000+

Not disclosed

Response

3.5 million total views

Engagement +400%, comments 5x

Sales

ROAS 45x, in-stream conversion value 2x

GMV 3x

New customers

Not disclosed

New customer acquisition 6x

Source: Meta, "Instagram Live Video Ads" guidebook. voilร .id figures come from Ads Manager data (October 2025 campaign). BESSIE'U figures are self-reported by the advertiser and compared with the average of streams that didn't use Instagram Live ads.

Both are success stories Meta picked, so don't read them as typical results. Meta itself suggests that if you're new to live streaming or these ads, you start with a small test using the exact settings you plan to run.

How Can Shoplive Customers Use Them?

It's a simple split: new customers come in through Instagram ads, while purchases and customer data stay on your own online store.

Many Shoplive customers go live on their own store and use simulcasting to send the same show to Instagram. Add live ads, and the flow looks like this.

  1. Start a live show on your own store with Shoplive, and stream it to Instagram with social simulcasting.

  2. Use Instagram Live ads to show the stream to people who don't follow you.

  3. Point the link on the live screen, or the ad's landing page, to your store's live page or product page.

  4. Purchases happen on your store, and data from first-time customers stays with your brand.

Example from Meta's guidebook: tapping Watch live video on a live ad in Feed or Reels opens the stream, and tapping the website link on the live screen opens the product page in the in-app browser while the live keeps playing in a small window.

Tap the link on the live screen and the product page opens in Instagram's in-app browser while the live keeps playing in the background. Viewers can browse products without missing the show. (Source: Meta, "Instagram Live Video Ads" guidebook)

There's a reason the step to your own store matters. Viewers who come in through Instagram simulcasting can't see the coupons, quizzes, event pop-ups or featured products in your Shoplive show. To hold on to the new viewers your ads bring in, you need a bridge that moves them over to the show on your store. For a brand that hit the limits of Instagram Live alone and moved to live shows on its own store, read MARN5's story.

Setup

Instagram Live only

Ads + live on your own store

New viewers

Won through ads

Won through ads

Coupons, quizzes, pop-ups

Hidden from Instagram viewers

Shown as-is in the show on your store

Where people buy

Leave via an external link to check out

Right on your store's live screen

Customer data

Stays with the platform

Saved as first-party data on your store

Bringing them back next time

Depends on follows

Reach them again via membership, alerts and CRM

Test Before You Add Ads to a Simulcast

You schedule live ads in Ads Manager by choosing 'Upcoming live video'. How a simulcast stream (RTMP streaming) appears in Ads Manager can vary by account. Before you run your first ad, do a private test stream and check two things.

  • Does the stream show up as an option in the live video ad settings in Ads Manager?

  • Once you go live, does the ad's delivery status switch to active?

An Instagram stream key you saved earlier may no longer be valid when you go live. To be safe, check and enter a fresh key right before the show.

What Should You Check Before Setting Up the Ads?

Get a few things right first: account eligibility, your spending limit, stream length and when you schedule. Here are Meta's guidelines, plus what we've learned running live shows at Shoplive.

Item

Recommendation

Eligible accounts

Professional or creator accounts with 1,000+ followers

Ad account spending limit

Check it first (new accounts have low limits, and ads stop once you hit yours)

Stream length

At least 1 hour 30 minutes (Meta recommends 2 hours or more)

Ad scheduling

At least 3 hours before the stream starts

Going live

Start 10 to 15 minutes early to warm up the room

Number of ad sets

Up to 2 per stream

Delivery type

Standard delivery (accelerated delivery isn't available)

If you want to track results all the way to purchases on your store, also make sure the Meta Pixel is installed there. You'll connect it as a tracking event in Step 9.

How Do You Set Up Instagram Live Ads?

In Meta Ads Manager, you go through 9 steps in this order: campaign โ†’ ad set โ†’ ad. Start with the overview table below, then follow the screenshots step by step. Screenshots are as of October 20, 2026, and menu names may shift slightly as Meta updates the tool.

The screenshots show the Korean-language version of Ads Manager. The menus are the same in English, and this guide uses the English labels.

Step

Where

Key settings

STEP 1

Campaign

Auction buying type, campaign objective, manual campaign

STEP 2

Campaign

Turn on live video ads โ†’ Instagram

STEP 3

Campaign

Ad set budget, catalog ads and A/B test off

STEP 4

Ad set

Conversion location, performance goal, conversion event

STEP 5

Ad set

Schedule for an upcoming live video (3 hours ahead)

STEP 6

Ad set

Lifetime budget, schedule matching the stream time

STEP 7

Ad set

Broad audience, Advantage+ placements

STEP 8

Ad

Use live video, primary text, landing page

STEP 9

Ad

Connect tracking (Pixel), then publish

STEP 1. Create a New Campaign

๐Ÿ“ Set in: Campaign

โœ”๏ธ Click 'Create' in Ads Manager

โœ”๏ธ Buying type: 'Auction'

โœ”๏ธ Campaign objective: Choose Traffic, Engagement, Leads or Sales

โœ”๏ธ Campaign setup: Choose 'Manual campaign'

The Create new campaign window in Meta Ads Manager, with Auction as the buying type and campaign objectives Awareness, Traffic, Engagement, Leads, App promotion and Sales to choose from.

Meta recommends four campaign objectives for live ads. Each has a different purpose and its own set of performance goals.

Campaign objective

Purpose

Available performance goals

Traffic

Send people to your website, app, Instagram profile and more

Maximize number of link clicks

Engagement

Get more messages, video views and post engagement

Maximize ThruPlay views, number of conversations, number of link clicks or number of conversions (off-site)

Leads

Collect leads for your business or brand

Maximize number of conversions (off-site) or number of link clicks

Sales

Find people likely to buy

Maximize number of conversions (off-site) or number of link clicks

Pick an objective and click 'Continue' to open the campaign setup window. Choose 'Manual campaign' (for example, Manual traffic campaign) and click 'Continue' again. If you choose the recommended setup instead, Advantage+ audience, Advantage+ placements and similar settings are applied by default.

Campaign setup window with Manual traffic campaign selected

STEP 2. Turn On Live Video Ads

๐Ÿ“ Set in: Campaign

โœ”๏ธ Campaign name: Include the stream date and product so it's easy to find

โœ”๏ธ Live video ads: Turn on the toggle โ†’ set live video location to 'Instagram'

Below the campaign name and campaign details (buying type Auction, objective Traffic), the live video ads toggle is on and Instagram is being selected as the live video location.

In campaign details, check that the buying type (Auction) and campaign objective you chose in Step 1 are correct. Once live video ads are on, budget and schedule adjust automatically so the ads deliver efficiently.

STEP 3. Pick a Budget Strategy and Turn Off Two Options

๐Ÿ“ Set in: Campaign

โœ”๏ธ Budget strategy: 'Ad set budget'

โœ”๏ธ Advantage+ catalog ads: Off

โœ”๏ธ A/B test: Off

Budget strategy screen with Ad set budget selected

An ad set budget makes delivery more stable.

Option

What it does

Campaign budget

Automatically moves budget to the best performers across the campaign (Advantage+ campaign budget)

Ad set budget

Sets the bid strategy and budget schedule separately for each ad set

Campaign settings with the A/B test option turned off

STEP 4. Set the Conversion Location and Performance Goal

๐Ÿ“ Set in: Ad set

โœ”๏ธ Conversion location: 'Instagram live video'

โœ”๏ธ Live video location: The Instagram profile you'll stream from

โœ”๏ธ Performance goal: Match your campaign objective ('Maximize number of link clicks' for Traffic)

โœ”๏ธ Conversion event: 'Purchase'

Ad set conversion location list with Instagram live video selected, and the performance goal defaulting to Maximize number of landing page views.

Traffic campaigns default to the 'Maximize number of landing page views' performance goal. For live ads, change it to 'Maximize number of link clicks'.

STEP 5. Schedule the Live Video Ad

๐Ÿ“ Set in: Ad set

โœ”๏ธ Live video ad setup: 'Upcoming live video'

โœ”๏ธ When to schedule: At least 3 hours before the stream starts

Live video ad setup with a note to create the ad 3 hours before the stream, and Upcoming live video selected instead of Current live video.

You can attach an ad to a live that's already on air, but scheduling ahead works better.

  • You won't be scrambling to fix things in Ads Manager mid-show.

  • Scheduled ads go into review before the show, so they start delivering faster once you go live.

STEP 6. Set the Budget and Schedule

๐Ÿ“ Set in: Ad set

โœ”๏ธ Budget: 'Lifetime budget'

โœ”๏ธ Schedule: Enter start and end times that match the actual stream exactly

Ad set budget and schedule section with Lifetime budget selected

For example, if you go live at 4 p.m. for 4 hours, set the start to 4 p.m. and the end to 8 p.m.

Ad schedule screen noting that ads deliver only while you're live, with a 2-hour schedule from 22:00 to 00:00 the next day.

The ads only deliver while you're live. If you go live later than scheduled, delivery takes a hit, so always enter both a start and end time and match them to the actual stream.

STEP 7. Choose Your Audience and Placements

๐Ÿ“ Set in: Ad set

โœ”๏ธ Audience: Go broad, not narrow (Advantage+ audience)

โœ”๏ธ Placements: Advantage+ placements

Location controls in audience settings, with a 2 km radius around Seoul, South Korea shown on the map.Suggested audience settings set broad: no custom audience, ages 18 to 65+, all genders and all detailed targeting.

Live campaigns run on a fixed time slot, so they need to reach as many people as possible in a short window. That's why a broad audience beats a narrow one here.

Placements settings with the Advantage+ on badge, placement value rules (Create rule set), account controls (excluded placements: none), devices and operating systems set to all, and platform set to Instagram.

Live ads currently run in Instagram Feed, Reels and Stories. For better budget efficiency, use Advantage+ placements.

STEP 8. Set Up the Ad Creative

๐Ÿ“ Set in: Ad

โœ”๏ธ Ad setup: 'Use live video' (default)

โœ”๏ธ Primary text: Up to 125 characters

โœ”๏ธ Landing page: Choose live video, website or WhatsApp

โœ”๏ธ Call to action (CTA): 'Watch live video' (default)

Ad creative settings showing Use live video, primary text of up to 125 characters, landing page options (live video, website, WhatsApp) and the Watch live video call to action.

Lead your primary text with a perk viewers can only get during the show to drive clicks. To send viewers straight to your own store, set the landing page to 'Website'.

STEP 9. Set Up Tracking and Publish

๐Ÿ“ Set in: Ad

โœ”๏ธ Tracking: Connect website events (Meta Pixel)

โœ”๏ธ Publish: Click 'Publish' and keep the campaign active

Tracking settings with website, app and offline event options, plus fields for URL parameters and view tags.

If you're sending people to your own store, connect website events so you can see results through to purchase. The ads start delivering at the scheduled stream start time.

What Setup Mistakes Do Brands Make Most?

Most come from leaving defaults as they are, or from an ad schedule that doesn't match the stream.

Common mistake

Do this instead

Leaving the performance goal on its default

For Traffic campaigns, switch to 'Maximize number of link clicks'

Leaving A/B test or catalog ads on

Turn both off for live ads

Creating the ad right before the show

Schedule it at least 3 hours ahead with 'Upcoming live video'

Going live later than scheduled

Go live 10 to 15 minutes early

Creating lots of ad sets

Up to 2 per stream

Targeting too narrowly

Go broad with Advantage+ audience (up to 14.8% lower cost per result)

Picking placements manually

Use Advantage+ placements (5% lower CPA on average)

Choosing accelerated delivery

Keep the default standard delivery (accelerated delivery isn't available)

Figures from Meta, "Instagram Live Video Ads" guidebook. Meta notes that these tips don't guarantee delivery frequency or results.

What Should You Check on Show Day?

โœ”๏ธ Before scheduling the ad: Is your ad account spending limit comfortably above this show's budget?

โœ”๏ธ 3 hours before: Have you confirmed in Ads Manager that the ad is approved?

โœ”๏ธ 10 to 15 minutes before: Have you gone live early to warm up the room?

โœ”๏ธ Have you added a link to your store's live page or product page on the live screen?

โœ”๏ธ Is the host telling Instagram viewers about the coupons and link out loud?

โœ”๏ธ Will you stay live until the ad's end time?

โœ”๏ธ After the show, have you checked reach, impressions and views alongside purchases on your store?

Frequently Asked Questions

Q. Can anyone use Instagram Live ads?

Professional or creator accounts with 1,000 or more followers can use them. You can create them in Ads Manager, Meta Business Suite or the Instagram app.

Q. How much do Instagram Live ads cost?

They're priced the same as regular Meta ads, with no extra fee on sales or transactions during the live. In Meta's research, businesses that spent $100 or more had about 24 times as many live viewers as businesses that didn't use the ads.

Q. When should I create the ad?

Schedule it with 'Upcoming live video' at least 3 hours before the stream starts. That leaves time for review, so the ad starts delivering faster once you go live.

Q. Can I create an ad while I'm already live?

Yes. Choose 'Current live video' in the ad set to attach an ad to the stream on air. Approval takes time, though, so you could miss the start of the show. Scheduling ahead is the safer choice.

Q. Can I send ad viewers to my own online store?

Yes. You can add a website link to the live screen, or set the ad's landing page to 'Website'. Shoplive customers can link to the live page on their own store and keep the purchases and customer data there.

Q. Where can I see how my ads performed?

Ads Manager shows reach, impressions and video view metrics. To track purchases on your store, connect Meta Pixel website events in Step 9.

๐Ÿ“ Related Reading

References

Want to plan Instagram ads and live shows on your own store together? See Shoplive simulcasting in a demo.

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ยฉ Shoplive Pte. Ltd. All rights reserved.
Shoplive symbol mark
English

Singapore Headquarters

111 Somerset Road, #06-01S, 111 Somerset, Singapore 238164

Seoul Office

3F, Samjeong Building, 20, Teheran-ro 20-gil, Gangnam-gu, Seoul 06235, Republic of Korea

Vancouver Office

Suite 900, 2025 Willingdon Avenue, Burnaby, BC V5C 0J3, Canada

Japan Office

Suite 727, ACN Shibadaimon Building, 2-2-1 Shibadaimon, Minato-ku, Tokyo 105-0012, Japan

ยฉ Shoplive Pte. Ltd. All rights reserved.
Shoplive symbol mark
English

Singapore Headquarters

111 Somerset Road, #06-01S, 111 Somerset, Singapore 238164

Seoul Office

3F, Samjeong Building, 20, Teheran-ro 20-gil, Gangnam-gu, Seoul 06235, Republic of Korea

Vancouver Office

Suite 900, 2025 Willingdon Avenue, Burnaby, BC V5C 0J3, Canada

Japan Office

Suite 727, ACN Shibadaimon Building, 2-2-1 Shibadaimon, Minato-ku, Tokyo 105-0012, Japan

ยฉ Shoplive Pte. Ltd. All rights reserved.